ONLINE COURSE: Conflict Management and Conflict Transformation



Conflict management and conflict transformation are core issues of development work. Development projects are not only affected by conflict, but also run the risk of aggravating existing conflicts in a particular region or even triggering new conflicts.

This training course gives a sound understanding of the phenomenon of conflict, which we will explore on the personal and interpersonal level, as well as on the level of large groups and societies.

Course Objectives

By the end of the course participants will be familiar with the principles of conflict management and conflict transformation. They will have substantially broadened their horizon on the issue of conflict and applied tools to understand its mechanisms and work with it in a non-violent way.


Course Content

  • Basic terms and concepts
  • Methods of peace and conflict analysis
  • Approaches to conflict transformation
  • Facilitation and mediation processes and skills
  • Analysis and Diagnostics of Conflict Dynamics
  • The Basic Elements of Alternative Dispute Resolution
  • Personal Conflict Management
  • Actor Analysis and Mapping Techniques
  • Strategic Planning of Peace-Building Activities
  • Theory and Practice of Conflict Sensitivity
  • Approaches on “Peace and Conflict Impact Assessment

Course Programme

There will be 5 live sessions during the 5-days training course. Each session will be grouped in two 90 minutes sessions interrupted by a 30 minutes break.

The preliminary time frame of the sessions is as follows:

9.30 a.m. - 11.00 a.m. CET and 11.30 a.m. - 3.30 p.m. CET (Central European Time)

The focus on the first day will be on conflict, the next two days the focus will be on coping conflict by yourself and facilitating a conflict by a third party or a mediator. Day 4 and 5 will deal intensively with constructive conflict transformation, analysing the conflicting situation and developing strategies for a change.

You find the detailed course programme here.


Course Methods

The virtual classroom sessions with the trainer and the fellow participants via Zoom (subject to change) are complemented by group exercises, assignments as well as time for self-study and reflection.


What does live online training mean?

Our online trainings are not pre-recorded training videos, webinars for large audiences or self-paced e-learning courses. They are virtual live trainings delivered by our trainers in real-time, focusing on the interaction of a small group of remote participants. Just like our face-to-face trainings, these virtual classrooms aim at tailoring the discussions and learning experiences to the training needs of the participants. 

Requirements: to attend our live online trainings, a reliable high-speed internet connection and a computer or laptop running Windows or iOS are required (including audio and video). The Humboldt-Universität of Berlin uses the videoconferencing platform Zoom (subject to change) for virtual classrooms as well as digital tools. We strongly recommend an external headset for better sound quality


Target Group

Our participants come from all around the globe. They include staff from development agencies, national and international NGOs, national governments, university students and researchers, as well as professionals from the private sector. A good command of English is a prerequisite.


Petra Padberg

Petra Padberg is a barrister and solicitor whose area of expertise is in contracts and negotiation and a psychologist by training. She also holds a master’s degree in mediation and is an accredited business mediator and executive coach. She is an internationally experienced trainer in mediation skills, mediation advocacy, negotiation and conflict management and her clients include national and international organisations as well as governments

Course Material


General information

The tuition fee is 875,- euros per participant.

This includes:

  • Online training course
  • Course documentation and learning materials
  • Certificate of participation issued by Humboldt-Universität zu Berlin

Apply now through the online enrolment form!


Contact Details

Susanne Beurton & Carolin Müller; SLE TRAINING Programme Manager

Tel.:       +49 (0) 30 20 93 46 881

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Apply now through the online enrolment form!




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